The journey to management and subsequently to leadership is plagued with difficulty. Most likely individuals have been promoted based on their technical expertise in a field. They are high performing individuals who have been noticed. It is often erroneously assumed that simply making them managers will miraculously transform those they manage in to high performing individuals too. Unfortunately this is not the case.
It is imperative that your managers are equipped with the appropriate set of skills required in order to manage others. These skills are completely different to those used in the technical delivery of the job they have come from.
This two day program is specifically designed to upskill managers (old or new) in the core competencies of successful management.
Course Overview
A comprehensive two management and leadership training. Upskilling managers to create high performance teams, and equipping them to handle the day to day rigours of managing others.
This course is ideal for
This course is ideal for those who wish to build their management skills, especially for managers with end to end accountability for staff management and development.
Topics covered in this training course:
- Leadership vsmanagement
- Key leadership functions
- Key management functions
- How to translate the company vision to the team function
- Values alignment
- Creating a successful team environment
- Building relationships
- Team stages and leader strategy
- Behavioural changes
- Overcome the barriers of communication
- Effective questioning and listening techniques
- Building and sustaining motivation
- Building participation
- Problem solving and decision making
- Assertiveness
- Why conflict needs to be managed
- Managing conflict
- Dealing with resistance
- Diagnosing time problems
- Meetings
- Delegation
- Suggestion process
- Why conflict needs to be managed
- Managing conflict
- Dealing with resistance
- Key Attributes of Successful Leaders
- What Motivates You and Your Team
- Your Leadership Style
- Team Stages
- Defining feedback
- Guidelines to follow
- Your role as a coach
- Coaching on the job
- Coaching Tips
