Are you looking to improve communication skills in the workplace?
The importance of effective communication in the workplace, across all levels in organisations, has never been as profound as it is in today’s fast changing, diverse and multicultural workplace. Effective communication skills is the lifeblood that runs through an organisation’s veins and keeps it alive and functioning.
The pace of modern life means people are now sending and receiving more messages, instructions and other communications than even before. In organisations of all types and sizes, people are under constant pressure to understand and implement new processes and constantly fulfil higher standards and expectations. Team structures are changing frequently, requiring new team members to be brought up to speed as quickly as possible to maintain optimum performance.
The diversity of workers with different cultural backgrounds and ages, ranging from Generation Z to Baby Boomers demands that effective communication skills becomes a priority. If people are to work together to achieve the goals of the team, department or the total organisation, then effective communication skills must exist at all levels.
Effective communication is a key responsibility for high performance managers. It is a core management skill that underpins everything an effective manager aspires to be and do. Leadership, talent management, productivity, quality and planning all rely of effective communication. In fact communication is at the epicentre of these management responsibilities.
Regardless of whether you need to improve your own interpersonal skills to better communicate within your own team environment, or develop advanced communication skills to more effectively manage a diverse team, the following course includes valuable communication skills training.
Learning Outcomes – Communication Skills Training Course
In this course, participants will:
- Gain insight into their personality type and communication preferences, using an overview of the Whole Brain Model
- Learn to recognise other people’s personality types and communication preferences
- Learn to adjust your own communication approach based on need and situation
- Understand barriers to effective communication and how to overcome them
- Learn how to effectively utilise tone
- Learn to use body language appropriately
- Learn to listen actively and effectively
- Gain insight into asking open questions
- Become a more effective communicator through the use and application of practical tools
This course is a must for anyone who needs to communicate more effectively.
